1 Hour Online Crochet Session

Cancellation Policy

Booking, Cancellation and Rescheduling Policy Thank you for booking a lesson, workshop or session with Made in the Button Room. If you need to cancel your booking, cancellations made more than 48 hours before the scheduled start time are eligible for a full refund. Unfortunately, cancellations made less than 48 hours before the start of the session are non-refundable and the full booking fee will be charged. This is because lesson spaces are limited and it is often not possible to fill a cancelled appointment at short notice. If you are unable to attend and would like to reschedule, please get in touch as soon as possible. Rescheduling requests will be considered on a case-by-case basis and are offered at the discretion of Made in the Button Room. Any alternative date or time must be agreed by both parties and is subject to availability. If you arrive late to an online session, the lesson will still end at the originally scheduled time. Unfortunately, additional time cannot be guaranteed. In the unlikely event that Made in the Button Room needs to cancel or rearrange a session, you will be offered the choice of an alternative date or a full refund. Please ensure you have access to a suitable internet connection and any materials required for your lesson before the session begins. Refunds cannot be provided for technical issues, equipment problems or missed sessions that are outside the control of Made in the Button Room. By booking a lesson, workshop or session, you agree to this cancellation and rescheduling policy. If you have any questions before booking, please get in touch and I'll be happy to help.

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